State Farm® Insurance Agent Rich Spatz

"Bret was wonderfully helpful this am!"

"It was not a surprise that my need to call this particular State Farm agency was a success. Bret answered my call and so pleasantly and quickly understood the issue. He was so easy to work with and was able to anticipate what I needed without me clearly explaining it. A huge "Thank You" Bret for your time and patience."

"I’ve been with Rich for 9 years, and he’s been outstanding the entire time. He handles my auto and renters insurance and always makes sure my coverage fits my needs. He’s friendly, professional, and always available when I have questions. What really sets him apart is how he takes the time to explain everything clearly, no matter how simple or complex. I always feel like he genuinely cares about helping me make the right decisions. I highly recommend him to anyone looking for an agent who truly puts their clients first."

"Rich is simply THE BEST insurance agent EVER...I can't say enough about the quality of his and his agency's services!!!"

"Very detailed, caring and knowledgeable State Farm agent. I do tend to ask a lot of questions, and Rich’s patience was very appreciated."

"I switched everything to Rich earlier this year. The service and attentiveness that Rich and his team provide is world class. I couldn't be any happier with the experience I've had. A++"

"I have been with Rich since he took over the company many years ago. Always took care of me and my best interests. Today I called in to get a question answered and pay a bill Andea was wonderful"

"Bret Clayton from Rich Spatz's office was extremely helpful in my transition to another state! I'd highly recommend."

"Rich and his Team are fantastic. They have been my family's agents for years and have been wonderful with every add or change we have made. We have our home, auto, and cycle insurance with them, and they have answered some of the hardest and weirdest questions I have had to ask. They keep our account managed well and keep our payments easy and fair. Thank you to the entire Team!"

"Rich has been helping me for several years now with auto and home insurance. He has been very responsive to my needs and offered me good coverage at a reasonable price."

"Andria Bauer was my agent at State Farm and I was very fortunate ...she was extremely professional and easy to do business with...Thank you for all of your help...really enjoyed giving you my business."

"We have been clients of Rich Spatz for many years, for auto and homeowners insurance. We have always received excellent service from him and his staff. Recently, Andrea Bauer was very helpful with procuring for us new insurance cards, and a new quote."

"Excellent service and very easy set up!"

"It has been great working with Rich. He is super responsive and always helps me out with any questions I have. I highly recommend reaching out to him for your insurance needs!"

"Rich and his team are always helpful and professional whenever I have questions or need to add coverage or adjust existing plans. We have been clients of Rich ever since we moved to Downers Grove 7 years ago. I highly recommend Rich and his team for all of your insurance needs."

"We've been with Rich Spatz at State Farm for over 20 years and couldn't be happier. He's great at what he does and always makes sure we have the right coverage - he'll even let us know if we're paying for more than we need! He handles all our insurance (home, auto, umbrella, and a few other policies) and makes everything super easy to understand. What I really like about Rich is that he checks in regularly and gets back to us quickly when we need him. Making claims has always been quick and simple too. If you're looking for an insurance agent who really knows their stuff and looks out for their clients, Rich is your guy!"

"responsive, helpful and pleasant ... my most recent interaction was with Bret Clayton (and I've dealt with him previously), and he was, yet again, those 3 things ... and the best part is that he is simply typical of the agency's staff!"

"Have been a client of Rich Spatz and team for several years for auto and home owners insurance. They have always been very responsive and patiently explain whatever the issue until I fully understand. I appreciate the attention."

"We have been clients of Rich Spatz for many years and have always received excellent service. The staff in the office are very knowledgeable and helpful. Since State Farm's billing changes, Bret has been more than helpful as we all make sense of the changes. They are the reason why we remain clients of State Farm Insurance."

"I am thoroughly impressed with Rich Spatz and all of his team. I emailed with a question and was told I would get a call soon. I did, within a minute, and my question was resolved. Amazing customer service and allowed me to quickly move on with my day!"

"I have been with Rich Spatz's office for years for my car and renters insurance. They are so responsive and professional. I loved talking with Michael and now in 2024 Tony provides excellent service. I appreciate the excellent service."

"We have been with Rich for nearly 20 years. He and his team have been excellent advisors when it comes to our insurance needs."

"Spoke with Tony today and he was excellent at answering my questions! He took the time to help me find ways to save money on all of our policies as well as explained the Safe Driver program for soon to be new teen driver!"

"My family and I have been working with this branch for 15 plus years. Tony and Jen are always available to assist with updates and making sure we have access to web information in a timely fashion. I would absolutely recommend their branch for any insurance needs. From home to auto they are an amazing team!!!"

"Rich has been my insurance agent for years and I highly recommend his expertise and knowledge. My three adult sons are also his clients and are very satisfied with his services."