State Farm® Insurance Agent Rich Spatz

"Definitely one of the VERY BEST State Farm Agents in the business!! I've known Rich for close to 20 years now and he goes out of his way to deliver not only the varied product line (which State Farm offers) but the highest level of customer service which we have ever experienced from an Insurance Agent - Rich takes care of his policy-holders and thinks to offer them the Insurance coverage which they might "need" - without attempting to push or sell them on products or coverage which might not be "right" for them. I consider Rich a true "friend" and whenever I have the chance or opportunity to have contact with him, I feel as if he feels the same way about our relationship. If you're looking for a good Insurance Company and an EXCELLENT personalized Agent to look out for your needs, Rich Spatz should be near the very top of your list."

"Rich Spatz has been my insurance agent since 2013. He has always been very attentive to my needs and my families needs. I have been a State Farm customer for over 40 years. I left once to go to Farmers which was a complete mistake. I contacted Rich when making my decision to return to State Farm and he and his entire staff continuously provide me with outstanding service."

"We have been with this State Farm office for many years. We have always received the best customer support. Recently Michael Alvarado has gone above and beyond to help me with a quote for a client. Having an actual agent to talk to and not some random person at an 800 number is priceless. Thank you!"

"This insurance agency has been great to us. We have been with them for many years now. I usually communicate with Michael A. and he has been great…very professional, quick to response, shows that he cares about his customers’ concerns, and he really knows his stuff. Thanks Michael!"

"We've insured our cars and house through Rich Spatz for multiple years now and have had a great experience. Our agent (Jennifer K) has been extremely helpful in helping us get all the possible discounts that were applicable to us. She also was extremely quick to respond and help guide us through everything we needed to know when we were on vacation and stranded with a dead battery. We definitely recommend this office for anyone seeking auto and home insurance!"

"If you’re looking for insurance, or even have any questions this is the office you want to go to! I had a seamless experience working with Michael, his communication is like no other! Between setting up my home insurance and transferring my auto policy, I couldn’t be happier and there was nothing left unsaid. HIGHLY recommended. And on top of it all… I ended up with a lower monthly payment!"

"My experience with Rich Spatz and his team have always been so helpful and responsive. Just recently I worked with Jennifer M Kasnick who helped me swiftly obtain business insurance that I needed to land a successful client. She didnt skip a beat ensuring I was taken care of. Thank you to this dream team!"

"This is the absolute best company ever!!! Jennifer and Rich and the most compassionate, respectful, understanding, and hard workers. Been with this company for years and never once had a complaint. They are always more than willing to go the extra 20 miles. Thanks for years of great service , Sincerely THE RAZVI/SIMMONS"

"I have been working with Michael for years and I could not be any happier with the experience and service he provides! He goes above and beyond to ensure that I get the best possible rate and always makes sure that I have no questions. Whenever I do have a question, he is quick to respond and never makes me feel like a bother. 1000% recommend!"

"I work with Michael A. for all of my insurance and he has always been extremely helpful. He goes above and beyond to make sure I completely understand my policies and makes sure that those policies are a perfect fit for my needs. Would highly recommend working with him."

"My name is Pat Santoro from Restore construction and we are a large residential fire restoration company that has been operating in the Chicagoland for over 40 years. Throughout those years I’ve dealt with thousands of claims and literally hundreds of agents, including my uncle who has been a State Farm agent for 45 years. In all my years rich is one of the best agents I have worked with during the claim process, and even though the claim is handled by the adjuster, rich stays involved, assists in any way possible, than makes sure the claim gets completed fairly and promptly.With that being said I can completely recommend Rich’s agency to anyone that’s looking for homeowners insurance."

"I came to this location to pay my car insurance the experience was very very hurtful the lady with a blonde hair and glasses short hair she's very very rude she was very Prejudiced and I had a really bad experience she did not want me there at all so I really rate your place as being very low and very demeaning it's not a good place at all I don't know how your character is but the lady that you have working there she's completely prejudice free"

"Highly recommend Rich Spatz's office - everyone is so professional! I've moved several times over the last few years and it's so easy to update my renter's insurance policy when I've needed to. All I have to do is email them and it's done the same day! Moving is stressful, and they make this part so easy. Would definitely recommend for anyone looking for an insurance agent in the Downers Grove or Naperville area."