State Farm® Insurance Agent Rich Spatz

"We have been clients of Rich Spatz for many years, for auto and homeowners insurance. We have always received excellent service from him and his staff. Recently, Andrea Bauer was very helpful with procuring for us new insurance cards, and a new quote."

"Excellent service and very easy set up!"

"It has been great working with Rich. He is super responsive and always helps me out with any questions I have. I highly recommend reaching out to him for your insurance needs!"

"Rich and his team are always helpful and professional whenever I have questions or need to add coverage or adjust existing plans. We have been clients of Rich ever since we moved to Downers Grove 7 years ago. I highly recommend Rich and his team for all of your insurance needs."

"We've been with Rich Spatz at State Farm for over 20 years and couldn't be happier. He's great at what he does and always makes sure we have the right coverage - he'll even let us know if we're paying for more than we need! He handles all our insurance (home, auto, umbrella, and a few other policies) and makes everything super easy to understand. What I really like about Rich is that he checks in regularly and gets back to us quickly when we need him. Making claims has always been quick and simple too. If you're looking for an insurance agent who really knows their stuff and looks out for their clients, Rich is your guy!"

"responsive, helpful and pleasant ... my most recent interaction was with Bret Clayton (and I've dealt with him previously), and he was, yet again, those 3 things ... and the best part is that he is simply typical of the agency's staff!"

"Have been a client of Rich Spatz and team for several years for auto and home owners insurance. They have always been very responsive and patiently explain whatever the issue until I fully understand. I appreciate the attention."

"We have been clients of Rich Spatz for many years and have always received excellent service. The staff in the office are very knowledgeable and helpful. Since State Farm's billing changes, Bret has been more than helpful as we all make sense of the changes. They are the reason why we remain clients of State Farm Insurance."

"I am thoroughly impressed with Rich Spatz and all of his team. I emailed with a question and was told I would get a call soon. I did, within a minute, and my question was resolved. Amazing customer service and allowed me to quickly move on with my day!"

"I have been with Rich Spatz's office for years for my car and renters insurance. They are so responsive and professional. I loved talking with Michael and now in 2024 Tony provides excellent service. I appreciate the excellent service."

"We have been with Rich for nearly 20 years. He and his team have been excellent advisors when it comes to our insurance needs."

"Spoke with Tony today and he was excellent at answering my questions! He took the time to help me find ways to save money on all of our policies as well as explained the Safe Driver program for soon to be new teen driver!"

"My family and I have been working with this branch for 15 plus years. Tony and Jen are always available to assist with updates and making sure we have access to web information in a timely fashion. I would absolutely recommend their branch for any insurance needs. From home to auto they are an amazing team!!!"

"Rich has been my insurance agent for years and I highly recommend his expertise and knowledge. My three adult sons are also his clients and are very satisfied with his services."

"Rich helped me get my auto and home insurance set up. It's very easy to get ahold of him and he is always able to answer my questions easily."

"Bret was so helpful with answering my questions regarding my auto insurance and told me about the drive safe and save program that would save me more money on my auto insurance. I highly recommend."

"Rich has been an awesome Insurance Agent for our family. He has always been there for us whether it's a flooded basement or my teenagers learning to drive. Just like the commercial says...Rich is always there!"

"I recently transitioned from another insurance provider to State Farm. Rich was super responsive, answered all my questions and overall made the process of switching over seamless!"

"Provided me with great service for a new home owners policy. Would highly recommend using Rich and State Farm."

"My husband and I recently switched to State Farm with Rich Spatz because our sister-in-law had such a great experience with him. Rich never disappointed our decision to switch. He is wonderful to work with and understands how important customer service is."

"Rich has been my agent for well over 20 years. I trust his input a great deal & know he is looking out for my best interest."

"I loved Rich Spatz’s work ethic and his strong customer service. He was always timely with responses to my inquiries, emails and phone calls."

"I really appreciate your ongoing counsel and help with my insurance. I have had a 20+ year relationship with Spatz agency. Professional, knowledgeable and care about taking care of me and my family. Thanks for everything!!"

"I was with statefarm for almost 4 years. Lived in a duplex with roofs that were the same age. Neighbor had a different insurance (Hippo) and got a new roof, gutters, etc approved following a hail storm. After filling multiple claims it seemed the adjusters and management were coming up with every reason to get out of paying the claim, we looked elsewhere for coverage. Kind of a relief to not be with statefarm anymore."

"Rich has been awesome and a huge help. He was able to get me approved for homeowners insurance almost instantly and was very supportive and easy to communicate with throughout the process. Definitely recommend Rich to anyone looking for insurance."