State Farm® Insurance Agent Rich Spatz
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Hannah Walker
June 22, 2026
"Rich Spatz is very knowledgeable in the insurance industry and was able to provide multiple options for my personalized needs. Highly recommend!"
Marianne DImmick
June 18, 2026
"Have been a client of Rich Spatz and team for several years for auto and home owners insurance. They have always been very responsive and patiently explain whatever the issue until I fully understand. I appreciate the attention.
Update: Have recently engaged with Bret Clayton, on Rich Spatz’s team, for homeowners insurance on a condo purchase and appreciated that he made a confusing process much easier to understand. Certainly welcomed his assistance.
6/18/2026
Recently spoke to Andria Bauer (Rich Spatz State Farm in Downers Grove ) about the increase to my homeowners insurance policy. Having been a longtime customer and never filing a claim to my homeowners policy, the increase was unexpected. I appreciate the time Andria took patiently going over my policy. These are certainly difficult times in the home owners space and I appreciated her customer service."
Joel Fernandez
June 11, 2026
"Renter’s insurance"
Pat Robert
May 27, 2026
"After many years of having my auto and homeowners insurance with another company; it was a no brainer to switch to Rich Spatz State Farm.
In addition to a substantial reduction in premiums, all of my questions to the agent Bret Clayton were immediately addressed to my satisfaction. Give them a call ASAP!"
Ryan
May 27, 2026
"I have had a great experience so far with State Farm. Bret was easy to talk to and took the time to go over my existing policy with another company and what I’d have with State Farm. Our new auto rates are so much less expensive than they were with our previous company and our homeowners coverage has more protection. Can’t say more positive things about my interactions with this company and office."
Suzanne Hart
May 21, 2026
"Rich Spatz and his team have handled our home and auto insurance for years, always with exceptional responsiveness and professionalism. Bret’s thorough explanations and thoughtful guidance make every interaction easy. Truly a great group to work with—I highly recommend them."
Jeffrey Woloshyn
May 3, 2026
"I have been with Rich since he took over the company many years ago. Always took care of me and my best interests.
Today I called in to get a question answered and pay a bill
Andea was wonderful"
Steven Novotny
April 23, 2026
"Awesome experience!"
Bill Shimanek
April 22, 2026
"Rich Spatz, along with Andria and Jason have provided great service over many years. Always responsive, helpful, and asking additional questions to help us determine what insurance best suits our needs. ."
Brian Punt
April 18, 2026
"I’m 50 now and I’ve been with them since I was 16. They Always take great care of me for any of my insurance needs. Everything has been really great about them. I can’t recommend them enough."
Ruth Hild
April 10, 2026
"Bret was very helpful explaining the billing situation."
"Thank you for your feedback, Ruth! I'm glad to hear that Bret was able to assist you with the billing situation. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Diana Mantz
April 7, 2026
"I have always enjoyed my State Farm experience with the Spatz team.
Bret has always been kind, easy to talk with and extremely helpful."
"Thank you, Diana! I'm happy to hear that you've enjoyed your experience with our team. Bret is indeed a valuable part of our office, and I'm glad he has been able to assist you so well. If you ever need anything else, feel free to reach out!"
Brenda Kras
March 31, 2026
"I needed to update my car insurance policy, but also had questions regarding care insurance options for my adult kids. Bret provided options and ideas for best rates and, discounts and long term benefits. He also provided a recommendation I never would've thought of. Also, this office is quick and responsive anytime I have questions. In my experience, the service received has always been timely, trustworthy and informative."
"Thank you for your review, Brenda! I'm happy to hear that Bret was able to assist you with your insurance needs and provide valuable recommendations for your family. It's great to know that our office's quick and responsive service has been beneficial to you. If you have any more questions or need further assistance, feel free to reach out anytime!"
Henry Sipchen
March 30, 2026
"Rich and his team were all incredibly helpful with helping me find the right homeowners insurance plan for me."
"Thank you, Henry! I'm happy to hear that our team was able to assist you in finding the right insurance plan. We’re here if you need anything else!"
Britney Hobkins
March 27, 2026
"Amazing service and will do everything they can to help fit your situation!"
"Thank you, Britney! I'm happy to know you found our service amazing and that we could assist with your needs. We always strive to tailor our support to each individual's situation. Let us know if there's anything else we can do for you!"
Paul Sassano
March 25, 2026
"I am a new client of the Spatz team and have found the entire group to be helpful, knowledgable, and friendly! My instinct is that this is their true face and not just a honeymoon and I say this because of the enthusiasm I am greeted with every time I have called or visited."
"Thank you for your wonderful feedback, Paul! I'm so happy to hear that you've had such a positive experience with our team. We truly strive to provide genuine and enthusiastic service to all our customers. If you ever need anything or have questions, feel free to reach out anytime. Thanks for choosing us!"
lynn rivero
March 25, 2026
"Rich Spatz and his team have been so helpful to us over the years. They are kind, trustworthy and take their time to answer any questions we may have and to make sure all our needs our met. So grateful to have Rich Spatz as my families insurance agent!"
"Thank you, Lynn! I'm happy to hear that you and your family have had such a positive experience with our team. We always strive to be helpful and attentive to your needs. If there's anything else we can assist you with, feel free to reach out anytime. Thanks for choosing us!"
Lisa Knippen
March 19, 2026
"Rich Spatz has been our State Farm agent for over 15 years. We carry multiple policies including home, business, life, car and boats. His team has been fantastic to work with. He have recommended him to family and friends who are now clients."
"Lisa, thank you for your fantastic feedback! I'm glad to know that our team has been able to support you with your various policies over the past 15 years. Your recommendations to family and friends mean a lot to us. We’re here whenever you need us!"
Debra Taylor
March 17, 2026
"I was recently referred to Rich Spatz. He and his team were extremely helpful and quick to get back to me. I would highly recommend them!"
"Thank you for your review, Debra! I'm happy to hear that you found our team helpful and responsive. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Steve Davis
March 16, 2026
"Wish I could give Bret Clayton more stars. My clients were extremely impressed with his professionalism and honesty. They had found other agents tried lying about policies and when they spoke with Bret not only was it a breathe of fresh air but also knew he was being honest. They also knew that Bret was looking out for their best interest. My clients have told me that they are always going to recommend anyone and everyone to Bret Clayton moving forward. Thank you Bret!"
"Thank you, Steve! I'm so happy to hear about the positive experience your clients had with Bret. His dedication to honesty and professionalism truly sets him apart. We appreciate your kind words and your clients' trust in our services. If there's anything else we can assist with, feel free to reach out!"
Bob Grimstad
March 10, 2026
"If you need insurance and we all do /you cannot find a better agency than Rich Spatz. I've worked with them since 1977 both personal and business, they always exceeded expectations. I just made a quick call and Andria handled my request in minutes!"
Phil Toleikis
December 4, 2025
"Rich Spatz has been my State Farm agent for many, many years. He and his team have always been very informative and saved me $$$ instead of transferring my insurance policies to another insurance company. Any claims I have over the years have been quick and pain free. Rich's honesty and knowledge have been stellar. Five stars are not enough to give this agent."
Peter C
November 10, 2025
"Bret Spatz easy to talk to, great advice and quickly sent the coverage i neeeed. Took time to explain options. highly reccomend
Auto coverage"
Eknudsen49@gmail.com Cubswin26!
October 30, 2025
"Rich and his Andria really helped me out when my husband passed away. I would have been lost without their help."
Sarah
October 22, 2025
"Shout out to Andria for helping me get the paperwork I needed! She made it super simple for me and now all my stress is gone. Thank you!"